Testimonials

Excellence in customer service during the sales process, during installation and in situations when follow-up is required to address warranty issues. I was very pleased with the personal attention I received from staff and their genuine …

Yes I would recommend your company as Matt was very helpful.

We used Ethical Flooring to install hardwood floors and carpet on the stairs in our entire house. Matt, Jack and the team were amazing. The coordination, the focus, and the attention to detail were excellent, when we changed our minds or …

Did a great job on our kitchen floor. On time and on budget.

Bill had Excellent knowledgeable service- patient, not too pushy and fantastic customer service from start to finish! Will definitely use them again and Would highly recommend them to anyone who asks!

Honest, straightforward, hard working.

Great service, help with samples and my contact is alway available or quick to return calls. Product and installation is top notch as well!

I did a lot of research before I chose the company that would install my carpet and I am really glad that I chose Ethical Flooring. Their quality of work is fantastic. I had the pleasure to work with Jan and he made sure that all my needs …

A couple of years ago we had flooring Installed by Jan and his staff at Ethical Flooring. Jan was the first point of contact and was readily available until the conclusion of the job. He was very attentive and responsive to any questions or…

We are over the top happy with our wide plank hardwood floors from Ethical! Steve helped us during our process and was extremely knowledgeable! We are very grateful for his recommendations and guidance. The install is perfect and we are …

Ethical flooring was great to work with during our renovation. Steve was very responsive in answering questions, recommending options, providing samples, and making changes to our order as we navigated supply chain issues. Would definitely …

Great store to view product

Very happy with our floor. The installer was great.

Shelby and team were were way more helpful and knowledgeable then the big box guys. We were able to take samples home and were really good at explaining the difference of them.

Installation was done really well and communication was great…

What do I say…..I’m an industry professional with 30 years of training and experience. I have little patience for flash in the pans and quick talking for a sale.

Ethical flooring are one of 2 business in the lower mainland I would …

Great team. Matt in sales and Szymon our installer were awesome. Came in on budget and communication was 100% from day one.

The absolute best customer service and flooring options. Always a good experience dealing with Ethical Flooring!

The quality of the flooring is excellent. The customer service is excellent. I would recommend them.

Great service and reasonable pricing! Thanks for getting me my flooring so quick!

Our courteous and knowledgeable project manager, Brendan, walked us through every step of this major home renovation, from selecting new hardwood to coordinating the sub-trades while cheerfully weathering the extra challenge of the labour-…

Very efficient and reliable service. Thank you

A very professional job was completed by management and staff and the finished product delivered was fantastic. Highly recommended 😊👍🙏

Friendly service, informative staff, some really great green products. I was very uncomfortable going with vinyl or other products that are environmentally harmful in manufacturing or at end of product life. I purchased a very attractive …

Excellent product and excellent service. Highly recommended.

Fantastic customer service & purchase experience! Was introduced to Shelby who helped me place an order on a Torlys LVT product. She diligently followed up on all my inquiries, including checking into something with the manufacturer. She …

Wonderful to deal with, happy with the product, floor layer did an excellent job of levelling and laying. Thanks you!

Not only did Ethical Flooring offer the best product ( after an extended search), the service I received from Matt and the team was second to none.

Local professionals. Nothing but good things to say about my experience.

Salesperson Shelby was very knowledgeable and helpful. Installer Lucas was efficient and polite. Our vinyl flooring looks great, we are very happy with it, and with the service we received from Ethical Flooring.

Excellent service and communication. I'd definitely recommend

There are so many different suppliers and installers out there that it is not easy to make a decision that you hope will be hassle free. Researched many different engineered wood floor manufacturers first and then went to a few places to …

Very knowledgeable and helpful. I Will definitely be using them for my future clients!

Jan, at Ethical Flooring, was so helpful and knowledgeable. He was able to help us stay within our budget to get excellent quality flooring (engineered hardwood and carpet). The installer was very professional and efficient as well. I …

Absolutely great to work with, best selection of carpet and flooring (that you will actually want to put in your home), and amazing installation. I would highly recommend Ethical Flooring to anyone who is looking to replace their carpet and…

These folks have a great set of products and are pleasant, informative and professional in helping you get the floor you want. We are very happy with the quality of the installation and the responsiveness of the staff in these challenging …

I've had the pleasure of working with the Ethical Flooring team for the past 3 years, and their name says it all. They are an honest group of people who truly care about their clients' vision. There are a lot of places one could choose to …

I purchased flooring from here as it is close to my home. I have dealt with Jan who has been amazing. Although my order is small (one room) he was professional, patient and very helpful. Great company with excellent quality products.

Good communication with sales representative, delivery and installation were on time and well done!

Professionalism and good service all around, from the showroom to the installation crew. They installed a marmoleum sheet floor in our kitchen. There are a lot of complicated corners and angles. Turned out perfectly. (Thanks Danny and …

Great selection of quality products and customer service. The installer was professional and very thorough.

We certainly would recommend Bill at Ethical Flooring Ltd. Bill was recommended to us by our contractor and he was very knowledgeable with all the different products. Bill was very patient with us, we changed our minds three times, he was…

Very smooth and informative process. It was great discussing our needs and getting professional direction on how we could achieve them within budget and keeping to exceptional quality.

We were so pleased with Jan at ethical flooring. We only wished we’d had the opportunity to buy our last flooring from him. The service and knowledge level were great. Will definitely recommend to friends and clients

Gorgeous product – super helpful staff. My contractor ran out of floors at the last minute, and Bill (Ethical Flooring) were able to connect us with what we needed within a few hours. Highly recommend!

Very knowledgeable and helpful staff. They handled my order quickly and were there to help with any problems.

This was our second experience dealing with Ethical Flooring, about 3 years ago we replaced the wall to wall in the principal bedroom and just this past month we had an area carpet made for our living room out of the same 'stain proof' …

I chose to purchase my vinyl laminate floors through Ethical Flooring largely because it was a family business. I was impressed with their website and the vast array of flooring that they offered for sale. I wasn't disappointed ! Their …

My wife and I visited 5 different flooring stores before visiting Ethical. We found the people at the previous stores to be very unhelpful as we were looking for a specific engineered hardwood solution. Shelby at Ethical was a breath of …

My husband and I were extremely impressed with the time invested from Bill and the Ethical Flooring team (installers Charlie and Steve) to ensure we had the right flooring installed for our needs and to the constraints of our current …

We were recommended to visit Ethical Flooring by a family member. Having visited 2 other flooring companies, we ended up purchasing our floors at Ethical Flooring. Not only did they have many choices, but Matt was extremely helpful in …

Purchasing new flooring for our home was overwhelming. However, working Jan at Ethical Flooring made the process clear and stress-free. Jan went above and beyond to work with us on our selection, and was patient with us as we made our final…

Steve @ Ethical Flooring was awesome. And the product we choose is awesome. Thank you Steve for all your help

Excellent customer service and install of engineered hardwood and carpet. Ethical staff and contractors were personable and follow up was prompt. We would recommend Ethical Flooring.

Great work Bill and Lukas! Bill helped us to pick the right hardwood for our Capilano condo and Lukas did a great job installing. Bill is a very knowledgeable PM in his field and very easy to talk and work. Thank you guys!

Troy

Very pleased to work with Matt for our hardwood floor installation. Very good customer service and communications, and they delivered on time and on budget. Thank you!

Great product, great service. I was looking for a high quality made in Canada engineered hardwood floor for our condo reno and found a great range of products at Ethical Flooring.

We used Ethical Flooring after looking at a few companies. And I am glad we did. From start to finish, the process was great. Matt the project manager who answered and guided us through the process was fantastic. The installers Dan and …

Experience with Ethical was as good as it gets. Bill was incredibly helpful picking out our floors. The material was ready on time. The installer showed up, worked cleanly and quickly and it looks fantastic!

We are delighted with the product and with the skillful installation, by Esra, of our maple hardwood floor from Ethical. Jan was knowledgeable and gave us good advice in making the selection from Mirage. Much appreciated.

We selected Ethical flooring for the purchase of new carpeting and installation in our new home. We honestly could not be happier with the service, the follow up service and the installation. These people are truly professional and …

Excellent customer service and amazing quality of laminates!

Excellent customer service and amazing quality of laminates!

Very helpful, knowledgeable and nice.We are very happy with our engineered hardwood floor,so much so, that we are considering doing the same in the bedrooms and will definitely be returning to this store.

Very pleased with our new carpet in our family room by Ethical Flooring. Service was excellent and timely and the quality of the carpet is great. Would highly recommend choosing Ethical Flooring for your home.

Very professional. Love my floors!

Jan was very helpful and provided great service. My flooring arrived on time and the staff at Ethical Flooring were very professional.

I hired Ethical Flooring to add laminate flooring to the bedrooms of my condo that originally had carpet. Jan was amazing and helpful! He was able to find the exact same flooring as in the main areas of the condo and communicated with me …

Bill was excellent to deal with. Really knows his stuff. We are delighted with our carpet and have received loads of positive feedback from guests (while physically distancing of course). Two people have asked for Ethical’s contact …

We recently had new flooring installed and, at the recommendation of our contractor, purchased the inventory from Ethical Flooring. Dealing with their rep Jan was a pleasant experience, as he was knowledgable, courteous and friendly.

We recently had our carpet/trim/baseboard replaced on a 40 year old home. Ethical Flooring (Matt our contact with Ethical) and the installers Jason and Esra did an exceptional job. We would defiantly recommend Ethical Flooring after …

Great people, great product and very professional installation without any surprises

Surely one of the best! Great communication, wonderful flooring install in white oak from craft, great people taking extra care to do the job right. Couldn't be happier with the outcome and the final product. Looking forward to the next …

Ethical flooring is one of the most professional companies I have used for flooring. The sales person was knowledgeable and friendly. The install team was the best I have worked with ever. Thanks guys.

I have bought a matching colour laminate for my stairs from Ethical Flooring. The transaction was very smooth and the material is of superior quality. I really recommend them to your flooring needs.

Excellent service, Carpets, hardwood flooring, ask for Steve, very professional company!

Great knowledgeable service and customer care and follow through to ensure quality of product and delivery

Easy going and got what you need. Check them out

So happy with the service I received at Ethical. I've had blinds, flooring, carpeting from them and every experience was excellent. Totally would recommend.

Ethical flooring did such a great job at my home. Would highly recommend!

Our experience with Ethical Flooring was great from start to finish. Jan provided excellent advice as we made our flooring choice and the installers were considerate, helpful and thoroughly professional. We love our floors!

Competitively priced and very responsive throughout from initial measure to install.

Installers turned up on time both days and were very polite and professional. Did a fantastic job. Really happy with workmanship and quality of product. …

Fantastic customer service, great product!

We are very pleased with the new floor installed by Ethical Flooring. The company provided an excellent product at a great price and the installers were very professional. I would recommend this company to anyone who is looking to …

Great knowledge and service, very pleased with the installed product.

Great staff, great products and fair prices.

These guys run a nice show. Quality flooring and prompt service. Hassle free installation. I go no where else.

By far the best flooring company on the North Shore. Great selection, great customer service. Jan is fantastic to work with – would recommend to anyone.

The high rating is 100% deserved.

Always a pleasure dealing with you guys 🖖

Great selection; helpful sales staff and experienced & polite flooring installer made for a smooth process and a great looking floor!

Excellent service and top notch product- highly recommend!

We have worked with Ethical for quite a few projects. We actually use them exclusively for any of our flooring needs. They always deal with us and our clients fairly and give the great service that we require in order to serve our clients …

Quality products provided by knowledgable sales associates followed by a clean, efficient installation on-time and on-budget every time.

Highly recommended.

Good service and quality products. Did not hesitate to rectify an issue I had.

Kevin & Tanya K have been friends of mine for many years. All the work that Ethical Flooring Ltd. has done for me over the years has been superb! The timing and quality material and of the installation has been marvelous. When …

I have used Ethical flooring for two projects now and am extremely happy with the quality of work and professional service. Project costs are competitive. Bill Parsons was very helpful and responsive to our scheduling needs. Felix, the …

Excellent customer experience from start to finish.

Very reliable with great finished product.

Very experienced and professional. I have worked on many projects with Jan at Ethical Flooring and have never been disappointed. Highly recommend them!

Great experience with Ethical Flooring. We replaced our upstairs carpet with laminate flooring and were very happy with the result. Jan assisted us from day 1 right through to checking on the finished product to make sure everything was …

Jan at Ethical was amazing to work with, I felt like I was his only customer.

Great customer service, selection and product knowledge. Wonderful team to work with as a designer as I feel very informed and can serve my clients well.

I am so pleased with my new carpet! From the moment I met Jan at Ethical Flooring I liked his approach. He is very honest, knowledgeable and easy to work with! Everything was clearly itemized on both the estimate and the invoice and my …