Testimonials

The quality of the flooring is excellent. The customer service is excellent. I would recommend them.

Our courteous and knowledgeable project manager, Brendan, walked us through every step of this major home renovation, from selecting new hardwood to coordinating the sub-trades while cheerfully weathering the extra challenge of the labour-…

Great service and reasonable pricing! Thanks for getting me my flooring so quick!

Very efficient and reliable service. Thank you

Friendly service, informative staff, some really great green products. I was very uncomfortable going with vinyl or other products that are environmentally harmful in manufacturing or at end of product life. I purchased a very attractive …

A very professional job was completed by management and staff and the finished product delivered was fantastic. Highly recommended 😊👍🙏

Excellent product and excellent service. Highly recommended.

Fantastic customer service & purchase experience! Was introduced to Shelby who helped me place an order on a Torlys LVT product. She diligently followed up on all my inquiries, including checking into something with the manufacturer. She …

Wonderful to deal with, happy with the product, floor layer did an excellent job of levelling and laying. Thanks you!

Local professionals. Nothing but good things to say about my experience.

Not only did Ethical Flooring offer the best product ( after an extended search), the service I received from Matt and the team was second to none.

Excellent service and communication. I'd definitely recommend

Salesperson Shelby was very knowledgeable and helpful. Installer Lucas was efficient and polite. Our vinyl flooring looks great, we are very happy with it, and with the service we received from Ethical Flooring.

There are so many different suppliers and installers out there that it is not easy to make a decision that you hope will be hassle free. Researched many different engineered wood floor manufacturers first and then went to a few places to …

Very knowledgeable and helpful. I Will definitely be using them for my future clients!

Jan, at Ethical Flooring, was so helpful and knowledgeable. He was able to help us stay within our budget to get excellent quality flooring (engineered hardwood and carpet). The installer was very professional and efficient as well. I …

Absolutely great to work with, best selection of carpet and flooring (that you will actually want to put in your home), and amazing installation. I would highly recommend Ethical Flooring to anyone who is looking to replace their carpet and…

These folks have a great set of products and are pleasant, informative and professional in helping you get the floor you want. We are very happy with the quality of the installation and the responsiveness of the staff in these challenging …

I've had the pleasure of working with the Ethical Flooring team for the past 3 years, and their name says it all. They are an honest group of people who truly care about their clients' vision. There are a lot of places one could choose to …

I purchased flooring from here as it is close to my home. I have dealt with Jan who has been amazing. Although my order is small (one room) he was professional, patient and very helpful. Great company with excellent quality products.

Great store to view product

Good communication with sales representative, delivery and installation were on time and well done!

Great selection of quality products and customer service. The installer was professional and very thorough.

Professionalism and good service all around, from the showroom to the installation crew. They installed a marmoleum sheet floor in our kitchen. There are a lot of complicated corners and angles. Turned out perfectly. (Thanks Danny and …

We certainly would recommend Bill at Ethical Flooring Ltd. Bill was recommended to us by our contractor and he was very knowledgeable with all the different products. Bill was very patient with us, we changed our minds three times, he was…

Very smooth and informative process. It was great discussing our needs and getting professional direction on how we could achieve them within budget and keeping to exceptional quality.

Very knowledgeable and helpful staff. They handled my order quickly and were there to help with any problems.

Gorgeous product – super helpful staff. My contractor ran out of floors at the last minute, and Bill (Ethical Flooring) were able to connect us with what we needed within a few hours. Highly recommend!

We were so pleased with Jan at ethical flooring. We only wished we’d had the opportunity to buy our last flooring from him. The service and knowledge level were great. Will definitely recommend to friends and clients

My wife and I visited 5 different flooring stores before visiting Ethical. We found the people at the previous stores to be very unhelpful as we were looking for a specific engineered hardwood solution. Shelby at Ethical was a breath of …

I chose to purchase my vinyl laminate floors through Ethical Flooring largely because it was a family business. I was impressed with their website and the vast array of flooring that they offered for sale. I wasn't disappointed ! Their …

This was our second experience dealing with Ethical Flooring, about 3 years ago we replaced the wall to wall in the principal bedroom and just this past month we had an area carpet made for our living room out of the same 'stain proof' …

My husband and I were extremely impressed with the time invested from Bill and the Ethical Flooring team (installers Charlie and Steve) to ensure we had the right flooring installed for our needs and to the constraints of our current …

We were recommended to visit Ethical Flooring by a family member. Having visited 2 other flooring companies, we ended up purchasing our floors at Ethical Flooring. Not only did they have many choices, but Matt was extremely helpful in …

Purchasing new flooring for our home was overwhelming. However, working Jan at Ethical Flooring made the process clear and stress-free. Jan went above and beyond to work with us on our selection, and was patient with us as we made our final…

Steve @ Ethical Flooring was awesome. And the product we choose is awesome. Thank you Steve for all your help

Excellent customer service and install of engineered hardwood and carpet. Ethical staff and contractors were personable and follow up was prompt. We would recommend Ethical Flooring.

Great product, great service. I was looking for a high quality made in Canada engineered hardwood floor for our condo reno and found a great range of products at Ethical Flooring.

Very pleased to work with Matt for our hardwood floor installation. Very good customer service and communications, and they delivered on time and on budget. Thank you!

Great work Bill and Lukas! Bill helped us to pick the right hardwood for our Capilano condo and Lukas did a great job installing. Bill is a very knowledgeable PM in his field and very easy to talk and work. Thank you guys!

Troy

We used Ethical Flooring after looking at a few companies. And I am glad we did. From start to finish, the process was great. Matt the project manager who answered and guided us through the process was fantastic. The installers Dan and …

Experience with Ethical was as good as it gets. Bill was incredibly helpful picking out our floors. The material was ready on time. The installer showed up, worked cleanly and quickly and it looks fantastic!

We are delighted with the product and with the skillful installation, by Esra, of our maple hardwood floor from Ethical. Jan was knowledgeable and gave us good advice in making the selection from Mirage. Much appreciated.

We selected Ethical flooring for the purchase of new carpeting and installation in our new home. We honestly could not be happier with the service, the follow up service and the installation. These people are truly professional and …

Excellent customer service and amazing quality of laminates!

Excellent customer service and amazing quality of laminates!

Love the carpet. Very professional installation. Stairs were installed beautifully

Very helpful, knowledgeable and nice.We are very happy with our engineered hardwood floor,so much so, that we are considering doing the same in the bedrooms and will definitely be returning to this store.

Very pleased with our new carpet in our family room by Ethical Flooring. Service was excellent and timely and the quality of the carpet is great. Would highly recommend choosing Ethical Flooring for your home.

Jan was very helpful and provided great service. My flooring arrived on time and the staff at Ethical Flooring were very professional.

Very professional. Love my floors!

I hired Ethical Flooring to add laminate flooring to the bedrooms of my condo that originally had carpet. Jan was amazing and helpful! He was able to find the exact same flooring as in the main areas of the condo and communicated with me …

Bill was excellent to deal with. Really knows his stuff. We are delighted with our carpet and have received loads of positive feedback from guests (while physically distancing of course). Two people have asked for Ethical’s contact …

We recently had new flooring installed and, at the recommendation of our contractor, purchased the inventory from Ethical Flooring. Dealing with their rep Jan was a pleasant experience, as he was knowledgable, courteous and friendly.

We recently had our carpet/trim/baseboard replaced on a 40 year old home. Ethical Flooring (Matt our contact with Ethical) and the installers Jason and Esra did an exceptional job. We would defiantly recommend Ethical Flooring after …

Great people, great product and very professional installation without any surprises

Surely one of the best! Great communication, wonderful flooring install in white oak from craft, great people taking extra care to do the job right. Couldn't be happier with the outcome and the final product. Looking forward to the next …

Ethical flooring is one of the most professional companies I have used for flooring. The sales person was knowledgeable and friendly. The install team was the best I have worked with ever. Thanks guys.

Great knowledgeable service and customer care and follow through to ensure quality of product and delivery

Excellent service, Carpets, hardwood flooring, ask for Steve, very professional company!

So happy with the service I received at Ethical. I've had blinds, flooring, carpeting from them and every experience was excellent. Totally would recommend.

Ethical flooring did such a great job at my home. Would highly recommend!

Our experience with Ethical Flooring was great from start to finish. Jan provided excellent advice as we made our flooring choice and the installers were considerate, helpful and thoroughly professional. We love our floors!

Competitively priced and very responsive throughout from initial measure to install.

Installers turned up on time both days and were very polite and professional. Did a fantastic job. Really happy with workmanship and quality of product. …

Fantastic customer service, great product!

We are very pleased with the new floor installed by Ethical Flooring. The company provided an excellent product at a great price and the installers were very professional. I would recommend this company to anyone who is looking to …

These guys run a nice show. Quality flooring and prompt service. Hassle free installation. I go no where else.

By far the best flooring company on the North Shore. Great selection, great customer service. Jan is fantastic to work with – would recommend to anyone.

Great staff, great products and fair prices.

Great knowledge and service, very pleased with the installed product.

The high rating is 100% deserved.

Always a pleasure dealing with you guys 🖖

Great selection; helpful sales staff and experienced & polite flooring installer made for a smooth process and a great looking floor!

Excellent service and top notch product- highly recommend!

Quality products provided by knowledgable sales associates followed by a clean, efficient installation on-time and on-budget every time.

Highly recommended.

We have worked with Ethical for quite a few projects. We actually use them exclusively for any of our flooring needs. They always deal with us and our clients fairly and give the great service that we require in order to serve our clients …

Good service and quality products. Did not hesitate to rectify an issue I had.

Kevin & Tanya K have been friends of mine for many years. All the work that Ethical Flooring Ltd. has done for me over the years has been superb! The timing and quality material and of the installation has been marvelous. When …

I have used Ethical flooring for two projects now and am extremely happy with the quality of work and professional service. Project costs are competitive. Bill Parsons was very helpful and responsive to our scheduling needs. Felix, the …

Excellent customer experience from start to finish.

Very reliable with great finished product.

Very experienced and professional. I have worked on many projects with Jan at Ethical Flooring and have never been disappointed. Highly recommend them!

Great experience with Ethical Flooring. We replaced our upstairs carpet with laminate flooring and were very happy with the result. Jan assisted us from day 1 right through to checking on the finished product to make sure everything was …

Jan at Ethical was amazing to work with, I felt like I was his only customer.

Great customer service, selection and product knowledge. Wonderful team to work with as a designer as I feel very informed and can serve my clients well.

I am so pleased with my new carpet! From the moment I met Jan at Ethical Flooring I liked his approach. He is very honest, knowledgeable and easy to work with! Everything was clearly itemized on both the estimate and the invoice and my …

I had some tiling done by Ethical Flooring recently. From the first contact with Matt in getting an initial estimate, to the onsite visit with him when he provided some valuable advice before giving a firm quote, to the work scheduling and…

We were closely attended to by Bill. When there was a problem with the product (production issue, not ethical's fault), Kevin worked swiftly to find a replacement product and have it delivered in minimal time.

Matt was fantastic. Knew his products and when we asked, made great recommendations (direction and pattern). There was a lot of attention to detail in the prep stages and the install went without a hitch. Every employee we crossed paths …

Great service and advice!

Jan was amazing to work with. Great service, lots of knowledge and advice. Definitely would recommend to anyone.

Everyone wants a great floor the 1st time but I appreciated Ethical Flooring even more when there was a problem even though we figured it was manufacturer recommended underlay at fault. Kevin and Tanya discussed the situation with me at …

Outstanding customer service, flooring selection and quality of installation. Extremely good customer experience, you will not be dissappointed.

This was such a good experience, from beginning to end. We couldn't be happier with their installers attention to detail and follow up. I wouldn't think twice about recommending Ethical Flooring.

Amazing customer service! Highly recommend Jan and his group. I will be using Ethical Flooring in the future for all my flooring needs. We needed additional flooring of a discontinued product and after calling numerous dealers with no …

Ethical Flooring is one of Sprucehill Contracting Inc.'s go to contractors. Steve F is our regular sales person. He has always made sure our projects are completed on time and to a very high level of quality.

If you are looking for a solid…

Ethical Flooring is one of Sprucehill Contracting Inc.'s go to contractors. Steve F is our regular sales person. He has always made sure our projects are completed on time and to a very high level of quality.

If you are looking for a solid…

Great company to deal with. Jan is out of this World when it comes to customer service. Thank you guys. See you soon

Matt responded to my query in less than a day. When he did, he had all the information I had asked for and also provided all the necessary information for the next steps. He was efficient, informative, and professional. The whole process …

Excellent pre- and post-sale service and quality installation. Prices are reasonable. I would highly recommend Ethical Flooring.

Excellent experiance working with them. Very helpful and great selection. Highly reccommend visiting them.

Great, friendly service and products at a good price.